Hire Desk Controller
Posted 14/06/2024 by Coinford
Company Overview:
Coinford is a groundworks and concrete frame specialist that delivers contracts ranging from £1million to £50million throughout London and the Southeast of England. This role works out of Coinford Plant Ltd, Redehall Industrial Yard.
Role Purpose/Objective:
As the first point of contact our hire desk controller plays a pivotal role in driving our business success, by building strong customer relationships, understanding hire needs and ensuring we meet customer expectations. This is a challenging fast paced and rewarding role.
Key Responsibilities:
- The Hire Desk operative ensures all orders are produced and processed within the required timescales including cross hires, off hires and exchanges, via phone and email in a professional manner in accordance with site requests.
- Manage and resolve any issues or complaints that arise during the hire period, ensuring that our Construction division needs are met, and any problems are rectified promptly.
- To assist in the asset purchasing of Mechanical and Non-Mechanical plant, ensuring all company policies and processes are adhered too.
- Checking orders for consistency on prices.
- Creation of advice notes to allow asset disposal/charge to site.
- Ensure all invoices are checked and ready for approval in a timely fashion.
- Organising/chasing cross hire orders with suppliers.
- Communicating and being a helpful point of contact for our site enquiries
Experience/skills required:
- The right candidate must have good communication skills and a proven successful team working background.
- Knowledge of plant and equipment types, specifications, and appropriate uses.
- Familiarity with Health and Safety regulations and best practices within the plant hire industry.
- Some previous experience of purchasing plant consumables.
- Computer literate.
- Proficient in using plant hire software and systems
- Work well under pressure.
- Must be able to meet deadlines.
This list of tasks is non exhaustive
Qualifications:
Minimum GCSE or equivalent qualification in English and Mathematic.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- Plant04
- Job ID:
- 221828993
- Applications:
- Less than 10
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