Face-to-Face Customer Contact Advisor
Posted a week ago by Pertemps Edinburgh
Exciting Opportunity in Edinburgh! Join Our Team as a Face-to-Face Customer Service Advisor.
Are you passionate about helping others and making a positive impact in your local community? We have the perfect opportunity for you! We are seeking a dedicated and friendly Face-to-Face Customer Service Advisor to join our team at the local office in the heart of Edinburgh.
You will be required to apply for a Basic Disclosure which will cost you £25.
Position: Face-to-Face Customer Service Advisor
Location: Customer Hub, 249 High Street, Edinburgh, EH1 1YJ
Start Date: ASAP
36 hours per week - Monday - Friday
Hours of work: Monday - Thursday 08:30 - 16:15, Friday 08:30 - 16:00. 30 minute break.
Hourly Rate: £12.81
Role Information:
The Customer Contact Adviser will play a crucial role in providing and collecting information related to various customer contacts.
Responsibilities:
Requirements:
Suitable applicants will be required to apply for basic disclosure, a £25 cost to yourself.
If you are a customer focused individual, please apply with your most up-to-date CV.
Are you passionate about helping others and making a positive impact in your local community? We have the perfect opportunity for you! We are seeking a dedicated and friendly Face-to-Face Customer Service Advisor to join our team at the local office in the heart of Edinburgh.
You will be required to apply for a Basic Disclosure which will cost you £25.
Position: Face-to-Face Customer Service Advisor
Location: Customer Hub, 249 High Street, Edinburgh, EH1 1YJ
Start Date: ASAP
36 hours per week - Monday - Friday
Hours of work: Monday - Thursday 08:30 - 16:15, Friday 08:30 - 16:00. 30 minute break.
Hourly Rate: £12.81
Role Information:
The Customer Contact Adviser will play a crucial role in providing and collecting information related to various customer contacts.
Responsibilities:
- Interact with residents face-to-face, addressing their inquiries and providing assistance.
- Welcoming customers
- Checking candidates in
- Providing a ticket for appointments.
- Take payments, process service requests, and manage customer information accurately.
- Collaborate with team members to ensure effective service delivery.
- Ensure customer contacts are handled with efficiency and a focus on customer satisfaction.
- Stay up-to-date with relevant information and policies to provide accurate assistance.
Requirements:
- Excellent interpersonal and communication skills.
- Previous customer service experience preferred.
- Ability to handle challenging situations with patience and empathy.
- Strong organisational and multitasking abilities.
Suitable applicants will be required to apply for basic disclosure, a £25 cost to yourself.
If you are a customer focused individual, please apply with your most up-to-date CV.
- Type:
- Temporary
- Start Date:
- 17/06/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- 263100609
- Job ID:
- 221838746
- Applications:
- Less than 10
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