ASB Officer
 
LOCATION:              Bristol, Gloucester, Bath, Cheltenham, Weston-super-Mare
HOURS:                    37.5
SALARY:                   £30 - £35k
DURATION:               Perm
Are you ready to make a real difference in the community? Our client, a national Housing Association is looking for an ASB Officer on a permanent basis and be part of a dedicated team across Bristol and serving customers across Somerset and Gloucestershire. With a starting salary of £30,000 to £35,000, this is your chance to proactively manage a complex caseload and contribute to creating safe and inclusive environments for our residents.

• Proactively manage a complex caseload and seek creative solutions for positive customer outcomes
• Contribute to shaping sustainable communities and fostering a safe, inclusive environment
• Build and maintain relationships with key stakeholders and partner agencies

Preferred Requirements:

• Previous experience of handling complex ASB cases
• Strong IT skills including MS Office
• Experience of dealing with challenging behavior and resolving conflict
• The ability to establish, develop, and maintain effective working relationships
• A full UK driving licence and access to your own transport

Preferred Qualifications:

• Previous experience of delivering ASB-related housing management services
• Transferable skills and experience from a similar type of customer-facing role
• Excellent customer service and people skills

What you'll receive from us

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

 
For more information about this position, please call Phoebe Orchard or Oliver Hodgkinson on (phone number removed) or send an up to date cv to (url removed)