Customer Care Executive (New Homes)

North Dublin,Louth, Kildare

€45-50k

Required for leading private developer who are undertaking several residential projects across North Dublin, Louth & Kildare.

Role will be predominantly office based, but some travel will be required.

Own vehicle required.

Ideal candidate will have a strong aftersales focus, and have previously dealt with customers and possess a client facing disposition with an understanding of the property industry ideally the new homes sector.

Working as part of the sales & marketing team, reporting to the Head of Sales & Marketing.

The role involves co-ordinating day to day operations once buyer moves in and dealing with any issues that arises post completion.

Assist with snag and final inspections to progress the completion process.

Responsibilities

• Coordinating the day-to-day operations once buyers move in and dealing with any issues that may arise.
  •     Provide high quality of customer service, update and maintain current daily logs.
  •     Preparing and collating handover information manuals.
• Liaise with home buyers to arrange snagging appointments and ensure snag lists are issued to site and progressed
• Assisting with final Inspections at snagging stage
• Maintain highly organized filing system for manuals, handover packs, customer care files, snag lists, weekly reports
• Assist with sales closings - Liaise with purchasers to arrange handover of keys and conduct a demonstration of the workings of the house (training will be provided)

 Experience/skill set should include:

• 2-3 years experience in a property management/sales/customer care environment
• Excellent customer service

To register your interest please forward your CV to [email protected] or call (phone number removed) to discuss.