Automotive Customer Service Advisor
Posted a week ago by Auto Professionals Recruitment Services
Our client is currently recruiting for an experienced Automotive Customer Service Advisor with previous experience to join their ever expanding business.
Are you a high-performance individual giving best level of customer service? Do you have good mechanical understanding of cars and parts?
Main:
- Permanent role
- Salary between £27,000 - £32,500 dependent on experience
- Bonus available - Yearly OTE £45,000 - £53,000
- Monday - Friday (8am - 6pm)
- 1 in 3 Saturday mornings required (8am - 12:30pm) Paid at additional rate
- Company car provided
Key Tasks:
- Meeting and greeting customers to a 5* customer service.
- Answering the telephone & dealing with customer enquiries.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready for the time that the customer requested.
- Keeping the customer updated throughout the time the car is with us.
- Managing service bookings walk-ins, services, new car delivery/collection.
- Keeping updated with product knowledge.
- Creating job packs and other admin duties.
- Invoicing customers and taking payments.
Requirements:
- Previous customer service advisor experience within the automotive industry highly desirable but not essential.
- Customer Service advisor qualification beneficial but not essential
- Type:
- Permanent
- Start Date:
- Immediate
- Contract Length:
- Permanent
- Contact Name:
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- Telephone:
- Login or register to view
- Job Reference:
- CSASJWOOL
- Job ID:
- 221849558
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