Administrator

Location: Sittingbourne

Salary: £26, 000 PA

Work Schedule: Monday -Friday; 08:00 – 17:00

Benefits: Excellent Discount on Company Products, Increased Holiday with Long Service, Healthcare

Company description

Connect Personnel are working on behalf of a long-standing client who are looking for an Experienced Transport Administrator for their site in Sittingbourne. Established in 1973 as a small family run business has grown to become the leading British based designer, manufacturer and worldwide distributor of furniture, home décor and accessories, committed to offering the complete home furnishings solution.

Experience & Responsibilities

An exciting opportunity had arisen within our Transport team for an Administrator to assist with our increasing customer base.

The Role Will Involve

• Working within a transport office to assist with the co-ordination of a team that delivers throughout the UK
• Assisting with ensuring the drivers are on the road as quickly and efficiently as possible (issues are resolved promptly and appropriately)
• Communicating with customers and drivers in a professional manner to resolve issues with deliveries/delivery timescales, to ensure customer satisfaction is met and improved
• Liaising with internal departments to proactively resolve any challenges  
• Updating customer portals
• Undertaking any other ad hoc project or task within the company as required

You Will

• Have significant experience of working within a similar role and ideally of liaising with Drivers regularly (both via the phone and in person)
• Display an understanding of the importance of excellent customer service
• Possess effective communication skills
• Be proactive and display initiative

• Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
• Have achieved a minimum of Grade C/4 in GCSE (or equivalent) in Maths and English
• Time management is a must

This is an excellent opportunity to join an innovative and leading firm in its industry. Please contact Connect Personnel for a confidential discussion or apply today!