Part-Time Customer Service Representative (FTC, 6 months)
Posted a week ago by NMS Recruit Ltd
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client on a part-time basis to cover a maternity leave.
This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter. The successful candidate will be responsible for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00. You will respond to customer inquiries via phone, email, and chat, resolve issues and complaints with efficiency and empathy, and provide product information and support.
Additionally, you will maintain accurate records of customer interactions and transactions while collaborating with team members to ensure a seamless customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you.
What We Offer:
Hourly Rate: £11.44, paid weekly.
Overtime: Opportunities available for additional hours.
Training: Full training provided no prior experience needed.
Requirements:
Good telephone manner.
Confident communication skills.
IT literate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter. The successful candidate will be responsible for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00. You will respond to customer inquiries via phone, email, and chat, resolve issues and complaints with efficiency and empathy, and provide product information and support.
Additionally, you will maintain accurate records of customer interactions and transactions while collaborating with team members to ensure a seamless customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we would love to hear from you.
What We Offer:
Hourly Rate: £11.44, paid weekly.
Overtime: Opportunities available for additional hours.
Training: Full training provided no prior experience needed.
Requirements:
Good telephone manner.
Confident communication skills.
IT literate.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
- Type:
- Temporary
- Start Date:
- 18/06/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- J91979602
- Job ID:
- 221852059
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