Spanish Speaking Customer Service Representative - Hybrid
Location: Cambridgeshire (Remote and Office working)
Only required in the office once a month
Permanent

Shift Pattern:

Monday to Friday, 37.5 hours/week
2-week rotation: Week 1: 07:00 - 15:15 & Week 2: 09:45 - 18:00

or

Monday to Friday, 37.5 hours/week 09:45 to 18:00

Client Profile:

Origin Multilingual is proud to announce, we are searching for a Spanish Speaking Customer Service Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.

Key Purpose

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

Key Responsibilities:

• Answering calls from existing and new customers
• Proactively dealing with all queries relating to the business
• Taking orders and bookings via external and internal calls
• Managing email queries
• A professional approach with the ability to build rapport with each customer
• Demonstration extensive knowledge on all our product ranges
• Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for the Spanish Customer service representative position, will have the following competences:

• Previous experience in a similar role
• Customer service experience
• Self-motivated, with a ‘can do’ attitude
• Attention to detail with high level of communication skills is essential
• Spanish Fluent speaker
• Computer literacy
• A passion to deliver the highest quality for our clients customers

If this sounds like the role for you then contact Marcus at Origin Multilingual today to begin your application or click "apply" below.