Customer Service Team Leader
Posted a week ago by Pure Resourcing Solutions Limited
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their contact centre team due to growth.
Main Duties:
Main Duties:
- Creating a booking spreadsheet from trackers for jobs due that month
- Management of a tracker on system of data for property/construction clients
- Running a small team of 3-4 call handlers, admin staff
- Delegating daily admin tasks, emails, booking jobs etc
- Delivering targets and KPI's to the team
- Must have Team Leading experience within a office environment
- Contact Centre experience
- Construction industry experience
- Excellent Customer Service experience
- Driven and motivation
- Must be able to drive due to location
- Must have Excel knowledge basis or immediate level
- Type:
- Permanent
- Start Date:
- 18/06/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BH-64103-3
- Job ID:
- 221858675
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