Part Time Office Administrator

Location: Farnham, Surrey

Who we are

We are family-based company established over 30 years ago with the aim of providing crane solutions in the construction industry. The company has grown through the exceptional service that we provide all of our customers. 

You will join a very supportive team with a strong focus on quality, timeliness and customer service.

All training will be provided, but certain personal skills are important. As a person you are polite and professional, thorough and accurate, with good verbal communication skills. You are courteous, punctual, efficient and with a willingness to learn new systems.

Experience working in a busy office environment is required, as is experience in dealing with customers and working in a team.

Daily Tasks

• Assisting the hire desk manager with daily tasks, sending emails, updating our customer database and collating information for drivers
• Answering inbound calls and assisting customers with specific enquiries and job bookings
• Provide a high level of personalised customer service at all times
• Responding to email enquiries in a timely manner
• Producing quotes on our quoting system
• Booking hotels
• Booing in Van MOTS
• Booking in holiday requests
• Booking in site visits
• Updating any training requirements
• Driver card renewal
• All other reasonable duties as and when required.

Essential Requirements

• Excellent communication skills
• Excellent team player
• Proactive
• Previous experience within customer service
• Good computer skills
• Ability to multi-task and work on your own initiative in a busy environment
• Excellent organisational skills
• Attention to detail
• Good interpersonal skills

Job Type: Part-time, Permanent 12.00 pm-18.00pm - Monday to Friday

23 days holidays plus bank holidays pro rata

Salary on application