My client is a housing developer in Ealing, they are seeking an experienced Office Manager to oversee day to day operations of the customer care team within the office.

Duties and responsibilities

• Ensure smooth running of the office-dealing with all utilities, orders, suppliers, mails, phone calls, office equipment and ensure that the office is clean and organised at all times.
• Coordinate project activities with project managers and the staff, including managing project timelines and communicating with clients.
• Manage accounts payable and receivable, including invoicing clients, tracking payments and managing the clients relationships.
• Manage Human Resources, including recruiting, hiring and training new staff, managing employee benefits and ensuring compliance with labour laws.
• Prepare and maintain project documentation, including contracts, change orders and project specifications.
• Coordinate and schedule appointments, meetings and travel arrangements for the construction team.
• Liaise with stakeholders such as the accountant where required to deliver the documents, contracts etc.
• Supporting the Director with weekly and monthly tasks such as filing Company House documents, dealing with utility companies for the company and keeping accurate records of financial transactions.
• Managing the Director"s diary, liaising with contacts and booking virtual and physical meetings.
• Manage and monitor progress on various work streams.
• Act as the first point of contact of our company. As we continuously work with residents, external consultants, local authorities and many construction professionals, you will represent the image of our company.

Experience Required and Qualifications

• 2+ years of experience working in a busy office
• Strong organisational, communication and interpersonal skills.
• Proficient in Microsoft Office, Microsoft Excel and Accounting software.
• Ability to work independently and prioritise tasks in a fast-paced environment.
• Knowledge of construction practices and residential development in London is an asset.
• Be able to work independently. We have a growing number of projects and sites, therefore you will be expected to manage your work accordingly and visit sites when needed.

Skills required

• A super organised individual who is able to multitask.
• Dynamic individual who can work well in a fast-paced team.
• Someone full of energy and a can-do attitude.
• Use your own initiative to problem solve.
• Desire to learn about residential development in London and develop yourself with us.
• Attention to details
• Commitment to excellent customer service