The Office Administrator with Sales Experience will play a crucial role in ensuring the smooth operation of our office while also supporting our sales team. This dual-role position requires a professional who is adept at handling administrative tasks and has a strong understanding of sales processes. The ideal candidate will be proactive, detail-oriented, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

Administrative Duties:

• Manage daily office operations, including answering phones, greeting visitors, and handling mail.
• Maintain office supplies inventory by checking stock and ordering new supplies as needed.
• Coordinate and schedule meetings, appointments, and travel arrangements for staff.
• Prepare and edit correspondence, reports, and presentations.
• Ensure office equipment is properly maintained and serviced.
• Handle confidential information with discretion and professionalism.
• Assist in the development and implementation of office policies and procedures.

Sales Support Duties:

• Assist the sales team with preparing proposals, contracts, and presentations.
• Maintain and update customer databases and CRM systems.
• Process sales orders, invoices, and track shipments.
• Conduct market research to identify potential clients and sales opportunities.
• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Support the sales team in meeting and exceeding sales targets.

Qualifications:

• Proven experience as an office administrator or in a similar administrative role.
• Previous sales experience is required; familiarity with sales processes and customer relationship management (CRM) software is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organisational and multitasking skills with a keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.
• Customer-oriented mindset with a focus on providing exceptional service.