Operations Supervisor
Posted a week ago by Arvato SCM UK Ltd
Salary: £32,916
Shift Available: Days (with flexibility)
Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
Your Tasks
- Leading and managing and team to achieve and exceed SLAs
- Distributing work orders and ensuring the workload of the employees
- Steering, coordinating, and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Ensuring SLA compliance
- Working in the SAP system
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- People management activities
Your Profile
- Experience of working with computerised systems
- Experience and understanding of working in a temperature-controlled environment an advantage
- Able to demonstrate reliability, good time management and organisation skills
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Able to demonstrate excellent attention to detail.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
- Strong customer focus.
We Offer
- 22 days annual leave with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Treats
- Free car parking
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 269250
- Job ID:
- 221878948
- Applications:
- Less than 10
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