EMEA Operations Manager
Posted a week ago by CBRE Enterprise EMEA
With your operational EMEA experience, you will help embed operational best practices, robust governance, and overall day to day management across the account. You will work closely with our client on executing their strategy.
You will anticipate and meet the needs of the team and client to ensure an elevated level of service. You will provide insight and guidance by utilizing operational data and information.
RESPONSIBILITIES:
- Reviews and contributes to client's strategic plans and creates and implements associated programmes and team development
- Financial management including budget governance and savings identification
- Provides vision, strategy support, and guidance for scope of EMEA services
- Owns and manages the account innovation process
- Owns and manages the account reporting governance and data management
- In partnership with the EMEA Operations Director, maintain regular contact with the Site leads; advise and support on site issues, incidents, escalations and complaints
- Recommend and implement improved ways of working to achieve goal of continuous improvement and best practices
- Create and deliver account wide training in line with scope of work
COMPETENCIES & EXPERIENCE REQUIRED:
- EMEA experience across multiple countries is mandatory.
- Ability to manage direct reports and corresponding teams in a virtual environment
- Experience with data systems, data analytics and creating reports
- Proven ability to guide and coach team members across EMEA, physical and virtual
- Excellent management, written/verbal communication and interpersonal skills
- Self-motivation and organizational skills to complete projects in a timely manner
- An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems
- Proven track record of delivering training and implementing standards
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 172879_1719223870
- Job ID:
- 221883375
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