About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

We are seeking an enthusiastic, professional and strong team player who is committed to learning and able to step up to the challenge of providing an effective customer driven service.

The successful candidate will be responsible for maintaining the Council's housing register, whilst providing a transparent service in line with with the Council's policies and procedures and are compliant with relevant housing legislation.

They will be assessing and carrying out investigations and decision making for households applying for permanent housing and the assessment of housing related support to Older People for Sheltered Housing and Good Neighbour schemes. An understanding of the housing register and the Allocations Policy is required.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

About you

The successful candidate should have a good understanding of the housing act Part Vl 1996 and social housing allocations legislation and policy. A good understanding of issues affecting social housing.

An understanding of the housing registration system and experience of working within housing environment. Good communication, written and customer service skills essential. Use of IT skills in an housing environment is essential.

Must have experience of working with people who are homeless or at risk of homelessness, in housing need and or living in unsatisfactory housing. Case management and an ability to adapt to a fast changing environment as well as being flexible and able to work under pressure to deliver outcomes in a sensitive manner.