Customer Service  Representative

We are seeking a dedicated Customer Service Representative to become part of our clients dynamic team , a leading Aerospace manufacturing business located in the heart of Hayes, Middlesex. If you have a passion for excellence and a drive to serve in a fast-paced environment, we want you!

About : Our clientl is renowned for its prestigious and demanding customer base in the Aerospace sector. They pride themselves on diversity and flexibility, offering attractive working patterns to suit a variety of backgrounds and personal circumstances1.

Role Overview: As a Customer Service Representative, you will be the linchpin between our customers and our internal teams. Reporting to the Customer Service Executive, your role will involve:

• Conducting full contract reviews on all customer orders.
• Processing customer orders and ensuring accurate updates on our internal SAP system.
• Addressing and resolving customer queries efficiently.
• Managing customer portals and providing timely orderbook updates.
• Collaborating across departments to maintain seamless communication.

Key Requirements:

• Proven experience in customer service, admin, sales, or an office environment.
• Strong computer literacy, particularly with Microsoft Office and Excel.
• Familiarity with SAP systems is preferred but not essential.
• Exceptional attention to detail and accuracy.
• Excellent communication skills and the ability to work both independently and as part of a team.

Working Hours: This is a full-time position, working 37.5 hours per week. Our office hours are Monday to Thursday from 8:15 am to 5:00 pm and Friday from 8:15 am to 12:45 pm1.

What We Offer:

• A competitive salary and benefits package.
• A supportive and inclusive work environment.
• Opportunities for professional growth and development.

If you are hardworking, flexible, and keen to make a difference, apply today to join our clients family.

How to Apply: Please submit your CV and a cover letter detailing your experience and why you would be a great fit for our team. We look forward to hearing from you

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