Client Services Administrator

Posted 3 days ago by Taskmaster

Location:
Milton Keynes, Buckinghamshire
Salary/Rate:
£28,000/annum

Client Services Administrator

Taskmaster are currently recruiting for a Client services Administrator for our client based in Milton Keynes.

Duties:

  • Operator’s Licence compliance.
  • Deputise when required.
  • Driver engagement (de-brief and ad hoc meetings).
  • Process and manage customer service request logs.                                                      
  • Investigate service failures and action the appropriate corrective action.
  • Action out of positions and update photos taken by drivers on the system.
  • Liaise with Workshop, driver, and Operations regarding all defects.                                         
  • Process and manage the Overweight Vehicle Report.
  • Manage Hazard & Near miss reports to successful resolution.
  • Action disposal ticket entries.                                                                                                                    
  • Tachograph download from vehicle(s).                                                                 
  • Full root cause investigation and follow up documented process for driver’s infringements.
  • Service failure investigation and remedial actions to correct.
  • Disposal ticket investigation/audit.                                                                         
  • Vehicle defect reporting.                                                                            
  • Driver debrief daily audit.                                                                                                                            
  • Driver’s Hours infringements management,                                         
  • Workshop meeting.                                                                                                       
  • PPE management.          
  • Investigate and reduce vehicle misuse.
  • Full wheel torque compliance.
  • Contribute to improving Operational budget costs.

Pay Rate: £28,000PA

Hours: 08.30 – 17.30 Monday to Friday (1 hour unpaid lunch)

Please apply for details.

Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy.

Type:
Permanent
Contract Length:
N/A
Job Reference:
bb2506v6
Job ID:
221896023
Applications:
Less than 10

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