Customer Service Administrator
Starting rate £11.44 per hour rising to £12.04 per hour after 12 weeks
Temp to Perm opportunity
Location: Wrexham
Hours: Monday to Friday 09:00-17:00
Additional benefits:

• Friendly working environment
• 25 days holiday plus bank holidays (once permanent)
• Commutable by bus. Free parking on site.

The Role
Our client, the leading learning provider of its industry, are expanding their team and require an additional Customer Service Administrator to support with their learner queries and data entry. Full training is provided.

Responsibilities of the Customer Service Administrator

• Managing incoming calls.
• Uploading leaner information onto a bespoke system.
• Data Entry.
• Communicating with a variety of training officers, companies and apprentices.
• Reviewing recording data captured.
• The occasional outbound call.

The Candidate
The successfully appointed Customer Service Administrator will have the following skills and abilities:

• Excellent customer service and the confidence to take inbound telephone calls.
• Excellent attention to detail and accuracy.
• The ability to use Microsoft packages and will be computer literate.
• Understanding of the importance of safeguarding.
• Effective communication skills (listening, verbal, written).

Our Client
Our client is a well-established learning provider based in the Wrexham area who are looking for additional administration support. The management is supportive and provide full training.

Additional skills/job title: Admin support, Administration Assistant, Customer Service Advisor.

Friendly Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To view other vacancies being advertised by Travail Employment Group, please take a look at our website (url removed)

To Apply

This vacancy is advertised by Travail Employment Group who are acting as an Employment Business.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.