Aftersales Advisor
Posted 3 days ago by FT Recruitment
FT Recruitment are looking for a candidate to work with our brilliant client in Hinckley.
The successful candidate should have excellent PC and telephone skills, be able to build relationships with a wide range of people, whilst resolving any issue that comes their way.
We require Automotive experience for this position.
The role -
- Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
- Responding to customer enquires
- Taking inbound calls & making outbound calls
- Dealing with any customer complaints
- Interpreting customer concerns and comments
- Liaising with customers and keeping them updated
- Advising customers on how to resolve issues with their vehicles
- Ensure customer expectations and requirements are identified, and successfully managed
- Type:
- Permanent
- Start Date:
- Immediately
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- Aftersales Advisor
- Job ID:
- 221897831
- Applications:
- Less than 10
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