Job title: Senior Lettings Administrator

Location: Leicester
Contract Type: Full Time /Permanent
Package: £25,000 + bonus

Industry: Lettings Agency

Hours:  Monday – Friday 8.30am-5.30pm, rota Saturdays (Approx one in three) 8.30am - 4.00pm

Office based - Non remote / hybrid

The Company

Our Leicester based client is a local estate agency specialising in property sales, lettings, new homes, and land services. With a strong presence in sought-after areas such as Stoneygate, Clarendon Park, and Knighton, they offer personalised solutions to clients looking to buy or sell properties. Their dedicated team prioritises customer satisfaction, integrity, and professionalism, making them a trusted choice in the Leicester property market

The Role

We are seeking a Senior Lettings Administrator to join our clients dynamic team. In this role, you will play a crucial part in the smooth operation of the office. 

Your responsibilities will include:

• Assisting with office organisation and daily operations
• Ensuring efficient day-to-day office processes.
• Supervising and supporting junior team members.
• Handling tenancy agreements, rent collection, and property inspections.
• Drafting tenancy agreements and managing renewals
• Handling tenant enquiries, applications, and referencing
• Providing excellent customer service to landlords and tenants.
• Responding to queries and resolving issues promptly
• Ensuring compliance with relevant legislation (e.g., Gas Safety, EPC)
• Addressing rent arrears and managing payment plans
• Staying up-to-date with legal requirements and industry standards.

Requirements:

• Minimum of 3 years in Lettings Administration.
• Excellent time management and attention to detail.
• Strong verbal and written communication skills.
• Familiarity with UK Lettings regulations.

How to apply:

We invite you to apply by submitting your CV ensuring it is fully up to date detailing your relevant experience and achievements.

*Please note, this is a full-time office based position with occasional external appointments. Unfortunately we are unable to accept offers of part time or remote working*

Windmill9 Consulting is a Business Consultancy and Employment Agency acting on behalf of the client.

All applications will be dealt with professionally and in the strictest of confidence.

We will contact suitable applicants for an initial screening to discuss your application and answer any questions you may have prior to submitting your application to the client.

Please ensure your CV is fully up to date before applying.

We review applications on an ongoing basis from the time that the role is advertised and will close the position as soon as we have found the right person, regardless of the closing date.

We would recommend that you apply for any role that you are interested in as soon as possible to avoid disappointment

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