Liberty has an exciting opportunity for a receptionist to join our team based in the Knowsley office. You will be working on a part-time, permanent basis, working 20 hours per week, and in return you will receive £12,480 per annum, plus benefits. The successful candidate will need to be flexible, and able to work additional hours when needed to provide cover.

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

As our receptionist, you will be the first point of contact for the business and will greet visitors in a friendly, professional manner.  Dealing with inquiries both on the phone, email and face to face.

Responsibilities for the Receptionist will include:

• Greet and welcome visitors on arrival, directing them to the appropriate person depending on the nature of their visit
• Maintain office security by following safety procedures and controlling access via reception. (Sign in book/visitor badges & creating ID badges for employees)
• Answer, screen and forward incoming calls in a timely manner
• Oversee the Liberty Reception inbox and manage all room bookings
• Receive incoming mail and deliveries and prepare outgoing mail for collection
• Support the Business Support Team with day-to-day tasks including but not limited to: Raising invoices, helping to maintain compliance within the office and any other ad hoc duties that may be required
• Ordering stationery and other office sundries needed for reception
• Other clerical duties including filing / photocopying as required, to support the business needs
• Will take on the role of a Fire Marshal and conduct the weekly fire alarm tests
• Will be required to have first aid knowledge – (training can be provided if not already a first aider)
• Ensure meeting rooms are fit and ready every morning
• Keep post room clean and tidy

What we are looking for in our ideal Receptionist:

Previous reception/ admin experience and excellent customer service and communication skills.  MS Office (Word, Excel and Outlook) essential. 

Ability to remain calm under pressure and create solutions to day-to-day problems as and when they arise.

We offer a range of benefits for a rewarding career including though not limited to:

• Company Vehicle
• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit – 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre employment checks.  For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Receptionist and click “apply” below – we want to hear from you!

Closing date:  24th July 2024, (we do however reserve the right to close the vacancy earlier due to the volume of applications received).