PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.

Responsibilities:
• Logging incoming customer enquiries and responding in a timely manner.
• Using multiple reports for identifying potential problems.
• Interpreting the voice of the customer.
• General administration duties within customer ops team.
• Regular contact points with the customer, both on the phone and through teams.
• General update to customers on their account via presentations.

Requirements:
• Strong administrator with a common sense approach
• Experience within a customer operations
• Confidant communicator able to build strong working relationships
• Demonstrate meticulous levels of attention to detail.
• Strong team player with the ability the work autonomously

Interested candidates should submit an updated CV.

Please click the link below to apply, call Sean on (phone number removed) or alternatively send an up to date CV to [email protected]

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***

Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert.