Job Title: Technical Service Manager

Location: Leeds (LS1)

Salary: £70,000 - £75,000

We are seeking a Technical Service Manager to join a nationally recognised Engineering Service provider to work at a flagship commercial site a stone throw from the centre of Leeds. As a Technical Service Manager, you will be responsible for ensuring the successful delivery of technical services to the highest standard.

You will be a key member of a successful team working closely with the customer to ensure the clients receive the highest level of service.

Responsibilities:

• Identify and implement service improvement initiatives to enhance service delivery quality and efficiency
• Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention
• Manage technical service delivery to clients, ensuring high quality and timely delivery of services
• Manage technical resources, including staff and contractors, to ensure that they are effectively utilized
• Monitor and report on service delivery metrics, identifying areas for improvement and taking corrective action as necessary
• Provide technical guidance and support to clients and internal teams
• Ensure compliance with relevant industry standards and regulations

Qualifications:

• NVQ Level 3 in Electrical or Mechanical Engineer (Equivalent) Or Degree qualified. 
• AP Status – Electrical or Mechanical
• 2 years of Experience in a technical / management role
• Excellent communication and interpersonal skills
• Strong leadership and team management skills
• Proven track record of delivering high-quality technical services to clients