We are seeking a Modern Workplace Team Lead. This role involves delivering efficient digital solutions, enhancing the user experience, and driving digital transformation within the manufacturing & Production space. Focusing on MDM/Autopilot in SCCM/Intune environments leading a small team of 2, projects and BAU.

Client Details

Our client is a large, globally-operating entity within the manufacturing and production sector. With over 10,000 employees across multiple locations, they are recognised for their commitment to innovation and their significant contributions to the industry.

Description

The Modern Workplace Team Lead will:

• Lead a team of 2 (indirectly)
• Develop and implement digital workplace strategies and solutions
• Provision of escalation support Intune queries
• Providing Application Expertise relating to; technical environment, deployments or sequencing standards, core builds, all processes and tool sets, systems, resolution of complex technical issues and technical escalation
• Liaising with other colleagues to ensure process and procedure is continually improved. Ensuring feedback on all procedures and systems is escalated to appropriate levels and followed through to ensure implementation is carried out
• Application Quality Assurance; ensuring testing standard and procedures are adhered to and reported on
• Configuring and maintaining Windows devices and iOS/Android mobile devices, ensuring they meet agreed standards
• Define solutions, technologies and standards to blueprint best practice within the technology tower
• Undertaking ad-hoc patching activity in response to abnormal events or activities when required by security and compliance teams

Profile

The successful Modern Workplace Team Lead will have:

• Experience in a digital workplace role
• Proven track record taking ownership of projects and managing a team through the design and implementation of that project.
• Successfully establishing and transitioning new IT solutions into existing teams
• Working within ITIL, PRINCE and ISO(phone number removed) environments
• Proven track record in SCCM & Intune, MDM environments
• Proven track record keeping documentation up to date
• Excellent problem-solving and decision-making skills
• Strong interpersonal skills to effectively train staff on digital tools and platforms
• Experience with digital security regulations and compliance
• Ideally live within commutable distance to Cheltenham.

Job Offer

• Salary between £45,000 - £55,000 per annum
• Generous holiday leave, pension scheme + many more excellent benefits
• A vibrant and supportive company culture
• Opportunities for personal and professional development
• Hybrid working with occasional travel