ob Advertisement: Bereavement Services Officer

Position: Bereavement Services Officer
Working Hours: 9AM to 5PM, Mon-Fri (35 hours). The office is based in the cemetery in East FInchley.
Salary: £24.95 per hour (Umbrella Pay)
Location: NW7 1BN

Job Description:

Are you compassionate, organised, and dedicated to providing exceptional service during sensitive times? We are looking for a Bereavement Services Officer to join our team, offering comprehensive support functions to the Cemetery Service. This role is crucial in ensuring the provision of continuous administrative processes that deliver high-quality, customer-focused burial and cremation services.

Key Responsibilities:

• Collaborate with the Cemetery Service team to provide seamless support and services.
• Manage and maintain accurate records and documentation related to burial and cremation services.
• Assist families and individuals with enquiries, providing empathetic and professional support.
• Coordinate and schedule burials and cremations, ensuring all details are meticulously handled.
• Process and manage applications, permits, and other necessary documentation.
• Liaise with funeral directors, clergy, and other relevant parties to ensure smooth service delivery.
• Contribute to the improvement of administrative processes to enhance service quality and efficiency.

Requirements:

• Proven experience in a similar role or administrative position, preferably within bereavement services or a related field.
• Exceptional communication and interpersonal skills, with the ability to handle sensitive situations with empathy and professionalism.
• Strong organisational skills and attention to detail.
• Ability to work effectively as part of a team and independently.
• Proficiency in Microsoft Office and other relevant software.

Application Process:

If you are passionate about providing compassionate and high-quality bereavement services and meet the above criteria, we would love to hear from you. Please send your CV to Fiona Gayle at (url removed) to be considered for this meaningful role.

Resourcing Group is acting as an Employment Business in relation to this vacancy.