Branch Manager

Location: Liverpool, Merseyside

About us

Established in 1968, the company has over 50 years of experience and runs through a network of branches and brokers across the UK, supplying tailored insurance solutions and access to a broad array of insurers. Their commercial offerings cover areas like motor trade, taxi, commercial vehicles, and professional indemnity, while personal insurance includes car, motorcycle, household, and boat insurance.

The role

To support the Team as a whole assign and direct all work performed in the branch and supervise all areas of operation. To ensure that best practice is adhered to, managing the team to success fostering a driven and success-focused sales culture and will be committed to the expansion and success of the business by finding new business opportunities and exploring untapped markets within the region.

Key Responsibilities

• Support all other departments with insurance-related issues.
• Subject to agreed criteria; recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met.
• Reporting (content and format as agreed) every month or as otherwise needed.
• Help in developing plans for team activities to include strategy to achieve targets.
• Delegate authority and responsibility to the team with supervision, accountability and review.
• Manage and maintain contact with internal and external clients/customers and suppliers.
• Set an example for team members of commitment, insurance management, administration standards, work ethics and habits and personal character.
• Maintain correct records.
• Responsibly use resources and control expenses to meet budgetary controls.
• Adhere to all organisation policies and procedures.
• Interact and co-operate with all members of the organisation, its suppliers and customers.
• From time to time, you may be expected to be part of special projects as are reasonably required of your job role.
• You will be responsible for your allocated workload and must meet all targets as agreed with your Line Manager.
• You must contribute towards the smooth running of the organisation generally.
• Attend, promote and arrange marketing & networking events.

Skills and Competencies:

• Excellent communication, organisational, and negotiation skills.
• Knowledge of the UK insurance market.
• Experience in broking or underwriting.
• Cert CII qualification preferred.
• Ensure effective control and compliance.
• Treat customers fairly and show necessary information.

Benefits:

• Enjoy company-funded healthcare cash plans!
• Enhanced pension with up to 5% employer match, or standard auto-enrolment (5% EE, 3% ER).
• Bask in 25 days of holiday bliss!
• Peace of mind with 4x your annual salary in life assurance.
• Retail and restaurant discounts