Internal Sales Executive

Location: Luton
Working Hours: Monday - Friday, 8:30am - 5:00pm
Salary: £23,900, increasing after probation

Join a well-established company that has been thriving in the UK for over 20 years. Headquartered in Luton, they employ over 100 dedicated professionals across 2 sites. This company provide themselves on creating a collaborative and dynamic work environment.

Based in Luton, this company are seeking a motivated Internal Sales Executive to join their Customer Service Team. In this role, you will be instrumental in providing outstanding customer service support, working closely with both internal and external customers. Your primary responsibilities will include supplying specific quotations, supporting the external sales teams and ensuring you consistently exceed customer expectations. Continuous training will be provided on all product ranges to support your growth and success in building system quotations and handling enquiries.

Key Responsibilities:

• Manage daily requests including quotes, queries, and customer calls
• Follow up on quotes to ensure customer satisfaction and conversion
• Schedule meetings for Sales Managers
• Cold/warm calling existing customers to generate leads and new orders
• Collaborate with Sales Managers to follow up on actions from customer meetings
• Work with colleagues to achieve departmental targets
• Maintain up-to-date knowledge of the complete range of products
• Create specific quotations using the CRM system SAP
• Work to tight deadlines and manage multiple stakeholder demands
• Achieve Customer Service KPIs
• Spend time visiting customers with the Sales Manager to build relationships and understand customer needs

Benefits include:

• Competitive Salary and Annual Leave Allowance, with Christmas Shut Down
• Training and Development Opportunities
• Life Assurance
• 24/7 Employee Assistance Programme
• Employee Health and Wellbeing Portal
• Company Social Events
• Bonus Schemes

This role will suit a great team player with excellent communication skills. You should have a proactive approach and ability to support both internal and external customers. You must possess strong IT skills and be comfortable working with CRM systems and have the ability to manage multiple tasks and deadlines effectively.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.