Job Title; Customer Service Administrator 

Salary;  £25,000 - £28,000 per annum 

Shift; 8.30am-5.00pm Monday to Friday

Location; Wigston, Leicester 

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.

The Customer Service Administrator Role; 

• Dealing with inbound phone calls.
• Processing sales orders and confirming orders.
• Dealing with customer requests for information on orders, deliveries and all general enquiries.    
• Collecting and inputting data on to company CRM system.
• Working efficiently with operations, accounts, sales and marketing department.
• Advising clients about company products & services.
• Building relationships with clients.
• Working closely with accounts department to keep customer / supplier ledgers updated.  

Our Customer Service Administrator Candidate;

• Computer literate (Office 365, Excel / Word / MS Office).
• GCSE pass grades for English & Mathematics as a minimum.
• Level 3 qualification in Business Administration or Customer Service advantageous.
• Construction materials / construction industry experience advantageous. 
• Proven experience in a similar administrative / customer service role a must.
• Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs.

The Customer Service Administrator Benefits; 

• Permanent opportunity.
• Free car parking.
• Training and development opportunities.
• Canteen facilities.
• 28 days annual leave (inclusive of Bank Holidays). 
• Pension scheme. 

If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates.