Exciting Opportunity Available!!!

Contract Reviewer Wanted.

Based in Oldbury

Monday to Friday 8:30am - 5:00pm (1-hour unpaid lunch break)

37.5 hours per week.

£14.38 - £15.35 per hour (dependant on experience)

Temporary to Permanent.

Main Purpose of Role:

• To maintain and review contracts on an ongoing basis.
• To provide a high level of customer satisfaction, internal and external.
• To assist Regional Managers to achieve business objectives and targets.

Key Responsibilities:

• Coordinate the contract review process to ensure all contracts reflect up to date client information and audit time reflects procedures and UKAS requirements.
• To liaise with the Regional Manager with regards to customer care, complaints, meetings, and invoice queries to ensure high levels of customer satisfaction are achieved.
• To assist with other regional offices as appropriate for administrative duties where required to ensure all SSC business KPIs and targets are achieved.
• Provide a support service to the client and develop/enhance customer relationships by being the initial point of contact for both telephone and face to face enquiries.
• Co-ordinate site IT systems and servers including back up facilities and managing any issues with central IT systems support in relation to KN databases.
• This is not an exhaustive list of duties, which may be varied by your manager in the interests of the business.
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients, in line with the Company's policies and procedures.
• Ensure full compliance with the Company's Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with the Company's Equality & Diversity policy.

If you think you're ready to take your career to new heights and join a team that is passionate about delivering exceptional customer experiences, we want to hear from you!

Please apply directly to the advert.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.