Do you have a passion for customer service with strong administration skills?

Are you confident in using all Microsoft Office packages?

If your answer is YES, then Altro may have the opportunity you have been waiting for…

Altro are currently recruiting for a Sales Support Coordinator to join our Global Customer Care Centre here in Letchworth Garden City. This is a full-time position working Monday to Friday 37.5 hours per week, based on a 12 Month Fixed Term Contract.   

What will you be doing? As a Sales Support Coordinator, your main focus will be to deliver a wide range of high-quality services to internal and external customers, from Altro’s front desk..

The role will involve general reception and telephone duties as well as full back-office mail, telephony, and administrative support.

You will provide standard and bespoke reports for the management team relating to global sales performance, in support of the sales functions, using a variety of existing systems.

So, who are we looking for? An enthusiastic individual who is a flexible, team player. Someone who has experience within a Customer Service position and has the ability to prioritise their workload, multitask and use their own initiative. Experience of using CRM systems would be highly advantageous.

As well as an exciting opportunity and a competitive salary, what do we have to offer? 

• Holiday entitlement starts at 25 days; if you need a little extra... you can buy some more
• Share in our Success - The Board periodically awards free shares to eligible members of staff through a Share Incentive Scheme 
• A defined contribution pension scheme available for all staff
• Hopefully never needed, but from day one you will be covered by our life assurance scheme
• Occupational Sick Pay and an onsite Occupational Health Service
• Confidential 24-hour life management and personal support service for you and your family
• Free eye tests are available for all employees
• A paid day off each year to take part in our volunteering scheme
• Don’t worry about getting parked...we have free car parking at all our sites
• We offer long service awards to all our employees
• Learning and Development - training and development support, no matter where you are in your career
• A variety of social events across the group, including the company Christmas party
• It might be a long way off, but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement

So who are Altro? A leading European manufacturer and supplier of premium flooring and wall cladding systems for construction and transport. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and what we do.

Does this sound like it could be for you? GREAT! Click apply today!