Our client is looking for an experienced Internal Account Manager to join their client services team at their head office in Whitstable, Kent.

As an Internal Account Manager, you will:

• Manage and grow existing customer accounts, with a primary focus on one major client
• Act as the main contact for new business inquiries
• Build and maintain strong relationships through in-person, phone, and email communications
• Be part of a close-knit team dedicated to providing top-notch customer service and turning relationships into business opportunities.

This role is not a call centre position but rather a dynamic role within a supportive team environment.

• Knowledgeable in the print industry, especially digital printing
• Confident in making outbound calls and identifying new business opportunities
• Outgoing and skilled at developing client relationships
• Passionate about sales through service
• Proficient in using CRM systems and computer literate
• Organised with excellent time-management skills
• Positive, can-do attitude
• Able to work independently and within a team to meet targets
• Committed to delivering excellent customer service
• Effective communicator with both internal and external stakeholders
• Basic knowledge of Adobe CC is a plus but not essential.

• Competitive salary around £32k, negotiable based on experience
• Full-time role, Monday to Friday (9am-5pm)
• Excellent benefits including ongoing training and development opportunities, with the chance to complete BPIF certified courses
• 20 days holiday a year, increasing with service, + bank holidays.

Ref: (phone number removed)