Location: Manchester Region
Contract: Permanent, Full time
Salary: Starting salary £41,500 - £43,703, salary review after 6 months

Repairs and Maintenance Manager
(This role is known as Property Services Manager at Great Places)

An exciting opportunity awaits for a Repairs and Maintenance Manager to join our exceptional team in South Manchester at Great Places Housing Group. This pivotal role entails overseeing the repairs and maintenance service of a defined property portfolio, with a focus on delivering unparalleled customer satisfaction and exceptional value for every penny. We are looking for a motivational leader who is wanting to make a difference!

Interested in finding out more? Carry on reading to discover the finer details of your next role…

What you will be doing…

• In your new role, you will be leading a team of directly employed experienced operatives and contractors ensuring we continue to deliver a high standard of repairs and void works in our customers’ homes.
• You will be using data and insight to proactively analyse performance to understand repairs service, operational delivery and performance. Working with your team, you will planning and delivering continuous improvement in terms of customer satisfaction and value for money.
• In addition you will also be managing be managing the refurbishment of empty properties to provide good quality homes for our future customers!

What will you get in return for your hard work and commitment?

We offer a starting salary between £41,500 - £43,703 and following successful completion of your first six months service we will review your salary. This is based on a 39 hour week, starting with 26 days annual leave increasing up to 30 days within 5 years, plus bank holidays!

Take advantage of our pension scheme, we will match your contributions up to 10%.

At Great Places Housing Group, you can make the most of retail discounts, gym memberships, cycle to work schemes, smart tech loans and much more. You will also be healthcare auto enrolled at no contribution level with £1250 of savings available! With the option to increase and add on family members too.

We will provide you with a Great Places work van and fuel to conveniently support your travel around the area.

What will you need?

• A people person, passionate about building relationships and adopting a ‘one team approach’, with a proven track record of successfully leading a team of technical operatives to deliver an excellent service within repairs & voids management.
• Customer focused, ensuring we deliver the very best for your customers in terms of service delivery and product quality.
• Proactivity and solution focused approach! The service is continuously evolving and you will be an important part of moving this forward.
• Excellent organisation and time management. You will be juggling competing priorities and so you must be comfortable delegating workloads and creating a defined direction for your team and getting the best out of them.
• Experience of inspecting and managing works, within restricted budgets, ensuring commercial viability, and high product quality.

This is just a taste of what you can expect for this role! Take a look at the role profile attached for further useful information.

So, what happens next?

At Great Places, we encourage applications from everybody within our communities because we celebrate the diversity of our people and recognise that our differences make us stronger.
We love to hear from anyone who is enthusiastic about working in social housing. We know people can be reluctant to apply if they don’t fill 100% of the job requirements, so if you are unsure that your qualifications and skills are what we are looking for in this role, let us decide. We still want to hear from you and would welcome an application that tells us all about your experiences, achievements and what value you can add to the team.

On a final note, we want create an application process which allows you to perform at your best! If you require any support or need further information, please reach out to our recruitment team on (url removed)

Closing date: 19-07-2024

REF-21 5333