Group HR/ Learning and Development Co-Ordinator

Telford, Shropshire (Office based)

Permanent role

Monday – Friday (9 am – 5 pm)

£26,000 - £27,000

Our client is looking for a Group HR/ Learning and Development Co-Ordinator to join their team on a permanent basis. They are looking for someone that has experience in providing basic HR generalist advise and are familiar with HR processes, having worked in a HR department for at least one year. You will have outstanding communication skills with the ability to form excellent working relationships at all levels. You will ideally be CIPD qualified or willing to work towards the qualification or have equivalent experience. You will report into the HR Manager.

You will be responsible for:

Recruitment and onboarding

• Ensure all vacancies are advertised externally where required and internally on the company intranet/noticeboards and website and arrange/coordinate interviews as directed, keeping track of applicants/ensuring timely regret of unsuitable applicants.
• Undertake all HR administration for new starters - ensuring all paperwork has been received and checked, including eligibility to work in the UK documentation, acting on missing information with appropriate line managers and issuing offer letters, contracts, and new starter packs.

HR/L&D Administration

• Collect and distribute internal and external mail and actively monitor the HR, recruitment, and Intranet support email inboxes, escalating to the appropriate person if/when required.
• Ensure all departmental filing is dealt with efficiently and in line with data protection policies, and that filing cabinets are maintained and audited periodically.
• Administer variations to contracts of employment paperwork, ensuring they are issued on time and processed correctly.
• Ensure all HR databases/tracking systems are always kept up to date.
• Notify relevant payroll teams on time of new starters, employee leavers, changes to pay and employee benefits payments to ensure accurate payment of wages.
• Administer all hotel benefits schemes (birthday, anniversary stay, and anniversary pay), producing letters on time and ensuring relevant information is provided to the hotel payroll teams accordingly.
• Check employee eligibility for free Leisure Club Membership benefit and ensure application forms are forwarded to the Leisure Club Manager.
• Record sickness absence information and highlight any triggers in relation to absence levels as per the company sickness policy to the Group HR Manager for action.
• Administer all parental leave related confirmation letters, ensuring compliance with company policy/employment law and that all employees are communicated with appropriately.

Advice and guidance

• Provide general advice on HR policies and procedures and seek further clarification with the wider Group HR team on any employee relations matters to ensure correct information is always provided to employees.
• Act as note taker in investigations and/or disciplinary meetings as per the company disciplinary policy, ensuring advice is sought from the wider Group HR team where required.

Learning and Development co-ordination

• Co-ordinate bookings and arrangements for internal and external training courses as required.
• Track all statutory/mandatory training, including First Aid, Fire and Health and Safety, and assist the Group Health and Safety/Security Manager in the co-ordination of required training activity.
• Assist in the upkeep of internal training records/Intranet data and update/maintain the Group Training Matrix

Internal/external communications

• Maintain and update any digital/traditional noticeboards.
• Take responsibility for the Employee of the Month/Year scheme, ensuring effective communication for nominations and monthly winners and to assist in organising the annual Employee of the Year celebration.

Leaver process

• Undertake all HR administration in relation to leavers i.e. removal from HR systems and filing systems and notify IT/ Security/ Hotel Guest Relations Manager of any leavers monthly and complete any reference requests as necessary.

Other/generic duties and responsibilities

• Always ensure effective communication between you and the rest of the Group HR Team to make sure all are up to date with current HR issues.
• Strive to achieve best practice within the department, ensuring you are up to date with current changes to employment practice/legislation through publications, webinars and Employment
• Assist the wider Group HR team in undertaking any other ad-hoc administration duties and or project work as directed.
• Continually review administration systems and processes within the department and suggest new ways of working to ensure maximum efficiency.

Skills and Experience

• Ability to work autonomously, efficiently and able to effectively manage volume of workload.
• Robust administration and organisational skills – at least 2 years administration experience desirable.
• Meticulous attention to detail with high standards of spelling and grammar.
• Excellent IT skills – proficient in Microsoft office packages including word, excel, PowerPoint, email and HR databases.
• Understanding of Right to Work in the UK documentation checks desirable.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.  Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.  Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.   Prince Personnel specialise in commercial, accounts and finance and technical recruitment.  With the best jobs around we are an independent agency working hard for you.

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