Our client is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

​As a Workshop Technician you will be responsible for the quality build, repair and PDI of coffee and water machines to ensure our customers receive the ‘wow’ customer service every time.  As part of a team of technicians, you will be a valued team member in supporting the overall productivity, efficiency and morale within the workshop through maintaining a positive, hard-working and professional work ethic. You will have a self-motivated and enthusiastic approach to your work with proven ability in fixing problems and using initiative.

​The Role - Workshop Technician 

• Complete builds and PDI of machines in the timelines provided.
• ​Identify faults on machines; providing stock repairs on a range of equipment.
• ​Collaborating with team members and internal teams such as Parts and Purchasing with regards to parts required.
• ​Liaising effectively with other departments with regards to updates on machines; being responsive and supportive.

​What You Will Need in the role of Workshop Technician

• Broad range of technical skills required, including two of the following: Plumbed in coolers, bottled coolers, Bean to Cup coffee machines; traditional coffee machines.
• ​At least 1 year’s experience within a workshop technician/engineering role.
• ​Competent user of hand and power tools.
• ​Basic electrical knowledge and awareness of electrical safety.
• ​Strong interpersonal skills; communicating effectively to all levels of the organisation including team members and senior management.
• ​Strong eye for detail and pride themselves on working with accuracy and quality control.
• ​Ability to pick up new technology and processes quickly.

What You Will Learn & What Can We Offer You

We are committed to the development of our staff, which is why we will work with you to create a development plan to ensure that we can help guide you through a clear development pathway, with a few coffees along the way! 

We offer a generous benefits package, that includes but is not limited to:

• ​24 Days Annual Leave plus Bank Holidays
• ​Discretionary Company Bonus Scheme
• ​Buy and Sell Holiday Scheme 
• ​Annual Leave Long Service Award Scheme 
• ​Access to YuLife App (Rewards and Discounts)
• ​Enhanced Sick Pay Scheme
• ​Salary Sacrifice Pension Scheme
• ​Access to Liquidline Employee Assistance Programme (including Mental Health Support Service and GP Services) 
• ​Enhanced Parental Leave Scheme
• ​Access to Financial Support App - MoneyHub
• ​Access to Menopause Support App - Stella 
• ​Professional Development Programs (Individual Development Plans & LinkedIn Learning Access)
• ​Team Days Out and Biannual Company Conferences