24/7 Technical Support Engineer
Posted a week ago by Jumar Solutions
Role: Technical Support Engineer (24/7)
Location: Birmingham
Salary: £40,000-£50,000 per annum
We are working with a large scale IT organisation based in Birmingham, who require a Technical Support Engineer who is comfortable working shift patterns. You will provide support around troubleshooting, incident management, and service requests and will be working alongside other technical teams to ensure that all managed environments are functioning correctly.
Skills and experience required
The role will be a mixture of remote and onsite working, and you will be working shift patterns, please consider this before applying for the role.
If you are interested in the role and would like to apply, please click on the link for immediate consideration.
We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Location: Birmingham
Salary: £40,000-£50,000 per annum
We are working with a large scale IT organisation based in Birmingham, who require a Technical Support Engineer who is comfortable working shift patterns. You will provide support around troubleshooting, incident management, and service requests and will be working alongside other technical teams to ensure that all managed environments are functioning correctly.
Skills and experience required
- Experience of working in a multi-channel support environment (remote, Desktop, Face to Face and Field)
- EUC Device management
- ITSM tool experience – ServiceNow or Jira
- Strong Cloud experience across Azure/AWS
- Comfortable working shift patterns - previous experience would be desirable.
- Experience working with monitoring and logging tools (SolarWinds, Logic Monitor etc)
- IT Certifications – (AWS Certified, Azure Certified, or any Microsoft Certifications)
The role will be a mixture of remote and onsite working, and you will be working shift patterns, please consider this before applying for the role.
If you are interested in the role and would like to apply, please click on the link for immediate consideration.
We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
- Type:
- Permanent
- Start Date:
- 07/07/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BH-17361
- Job ID:
- 221963101
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
