Contract Manager – Commercial Maintenance – Cambridge - up to 75k + Package

Would you like to work for an established, stable building maintenance contractor?

Do you have experience of managing multi-site contracts?

One of the established names in the commercial building maintenance industry is looking to recruit a contract manager to look after two key contracts based in Cambridge.  

They are looking for a Contract Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their team.

The role will also be reporting directly to the business unit director and will be responsible for managing two high end commercial buildings and making sure that a first class service is provided.

Time will be spent based on each of the locations with the option to remotely.

The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:

• Manage and oversee a team of engineers on each contract.
  
  
• Ensure client satisfaction levels are at a constantly high level, leading to development of the contracts.
  
  
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
  
  
• Ensure contractually agreed KPIs / SLAs are met.
  
  
• Attend strategic contractual/operational meetings with the clients on a weekly basis, or as required.
  
  
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
  
  
• Provide leadership and management to the site team as necessary.

Applicants for this role must be able to meet the following criteria:

• Recognised apprenticeship and fully electrically or qualified to recognised level ie C&G, HNC/HND.
  
  
• Proven experience and involvement in managing mobile businesses.
  
  
• Experience of managing soft services.
  
  
• A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  
  
• Must be a team player committed to working in a quality and professional environment.
  
  
• Strong people management skills.
  
  
• Excellent written and verbal communication skills.