Sr Program Manager - Commercial Healthcare

The Company

Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

** You must have the Right to Work in the UK. Sponsorship is not available for this role **

Role Summary:

In order to support the rapid growth and scale of Dexcom, we are seeking an experienced, highly-motivated Senior Program Manager, to join a team delivering our EMEA strategic growth initiatives.  Working as the PM you will be involved in the structuring and delivery of strategic plans and coordinating with cross-functional teams to deliver. You will be heavily involved in strategy planning and execution together with the continuous governance and monitoring of performance throughout the project and program lifecycle.

You will be a results-oriented strategic thinker and hands-on delivery lead who demonstrates strong internal and external relationship management skills, excellent interpersonal skills, high EQ, and the ability to influence change across a matrixed organization.

We are looking to hear from candidates who combine intelligence, experience, business acumen, and humility to effectively join a high-performing strategic team.  This is a tremendous opportunity to impact our customer base and growth of the organisation, and is at the core of our global strategy.  This position reports to the Sr Manager Strategic Programs, as a key member of the EMEA Business Transformation team.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Establish and lead cross-functional projects, including governance, project planning, approach, execution and tracking;
• Oversee and guide progress, defining scope, deliverables, resources, actions in close cooperation with the leadership team;
• Develop and maintain project framework, including a communications plan, RACI and RAID logs;
• Facilitate regular planning team meetings with documented outputs (minutes actions), and report on project status, progress, risks, issues and interdependencies;
• Engage and liaise with global and local stakeholders where applicable to ensure cross-functional alignment throughout the project and avoid siloed thinking;
• Appreciate (organisational) cultural differences and different management practices and utilize appropriate change management methods;
• Be comfortable with complexity and ambiguity and willing to help guide difficult decisions without complete information;
• Employ strong written and verbal communications skills to articulate sophisticated problems in a simplified way, providing timely communication of issues/concerns both up and down the communication hierarchy;

Required Qualifications:

• You will have a significant number of years’ experience, in the commercial and strategic program/project management environment, preferably in the medical device, pharma or digital health industries;
• Significant in-country experience in European markets, demonstrating a cultural and business understanding of doing business in;
• Fluent in English
• Excellent communication skills, both oral and written, including capacity to comfortably interface with senior leaders;
• Demonstrated high attention to detail and excellence in effectively managing multiple projects/priorities;
• Demonstrated ability to work with and coordinate demands from multiple customers, both internally and with partners.  Must be able to handle ambiguity well;
• Expertise to work effectively in a fast-paced, matrixed environment, as well as the ability to function independently as appropriate;
• Strong leadership and self-direction with high capacity for learning quickly.

Preferred Qualifications:

• Experience in the Diabetes industry and/or Digital Health preferred.

Experience and Education Requirements:

•  Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.

Travel Required:

• 0 – 10%

Workplace Location:

• The Workplace Type for this role is Hybrid working, meaning you will be based in the office 2 or 3 days each week for project activities, with the remainder of the time home based.

Dexcom offers / Why Dexcom

• An exciting opportunity to be part of a dynamic, innovative and progressive multinational organisation.
• You will be part of a high growth company with a true purpose and have the ability to shape and influence, making a real difference to those living with Diabetes.
• Opportunity to carve out a long-term career.
• Access to outstanding training and development programmes.
• Work with over 10,000 awesome colleagues in an open, fast-paced and fun working environment.
• Attractive benefits including Performance-Based bonus, Private Pension, Life and Accident Insurance, Private Health Care, Team Events, Recognition Awards, Health & Wellness Services, Training, Education & Professional Qualifications Support & Product Discounts.

Please note:

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.