Job Title: Account Executive

Location: Leicester

Contract Details: Permanent

Salary: £25,000 - £28,500 p/a + free car park + benefits

About Our Client:

Our client is a leading global engineering company, they are committed to innovation, excellence, and customer satisfaction, and are looking for an energetic and proactive Account Executive to join their team.

Responsibilities:

As an Account Executive, you will be responsible for managing a portfolio of key clients and building strong relationships with new and existing customers. Your main duties will include:

• Dealing with customer queries via email or telephone
• Build & maintain customer relationships from sales order to shipping/tracking order
• All Compliance logged into inhouse systems
• Dealing with complaints in a professional manner
• Providing exceptional customer service and support
• Collaborating with internal teams to ensure customer satisfaction and project success

Essential (Knowledge, skills, qualifications, experience):

• Proven experience as an Account Executive or in a similar sales role
• Strong communication and interpersonal skills
• Excellent negotiation and persuasion abilities
• Sound knowledge of customer service principles
• Familiarity with ERP systems and sales management software
• Knowledge of export documentation and regulations (helpful)
• Ability to multitask and prioritise effectively

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.