Our client is proud to be ranked No 1 in the UK for their commitment to wellbeing at work - Indeed’s Better Work Awards.  They are also a Real Living Wage Employer.  They are looking for a passionate individual who wants to make a difference to the organization, someone who will always put residents and staffing teams first.  

As a Hospitality Manager you will use your communication & People Management Skills to ensure that residents always receive an outstanding experience. Your role will see you overseeing all aspects of their hospitality operations, ensuring “healthy living” food service, having an engaging activities programme, ensuring that the housekeeping and maintenance operations are at the highest possible levels.  

They are looking for someone who has a proven track record within a similar role within a care home setting, hotel or hospitality setting. You will be required to know all of the regulations, laws, policies & procedures. 

You will report directly to the Home Manager & the Regional Hospitality & Lifestyle Manager.  

An excellent Rate of Pay is offered with salary starting at £35k p.a. Working a Mix of Week days & Weekends.  

Your Key Responsibilities are to include: 

• Create a caring service experience aligned with our family values: compassion, empathy, and transparency. 

• Foster a positive work environment emphasizing teamwork, improvement, and top-notch service. 

• Deliver exceptional experiences for residents, surpassing their needs and expectations. 

• Oversee food service operations, collaborating closely with the chef for quality meals on time. 

• Develop engaging activities promoting residents' interests, fun, and well-being. 

• Maintain a top-notch first impression experience and uphold high cleanliness standards. 

• Address maintenance issues promptly to keep the facility in good condition. 

• Manage the hospitality budget to meet revenue targets while controlling costs. 

• Build strong relationships with residents, families, and staff to enhance community engagement. 

• Ensure staff are well-trained and equipped for effective performance. 

• Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records. 

Our Client Offers  

- Ongoing Career Development and promotion from within.  

- Blue Light Card Scheme 

- Refer a Friend Scheme 

-  Paid Enhanced DBS  

- Free Uniform 

- On Site Parking 

- Enhanced Rates of Pay for Bank Holidays 

- Paid Breaks 

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the UK. We would Ask that you DO NOT apply if you are requiring Sponsorship for this role, as we and the client we are representing do not offer sponsorship. 

In the first instance send your CV to us.