Red Recruitment is recruiting a Customer Service Advisor in Leeds. This role is working for a building company that hires industrial equipment, you will be providing customers with excellent service by voice and by writing.

This is an all-round administration and customer service role, the salary is £25,250 per annum.

Benefits and Package for a Customer Service Advisor:

• Salary: £25,250 per annum
• Hours: Monday - Friday, 9am - 5pm (40 hours per week)
• Contract Type: Permanent
• Location: Leeds
• 25 days annual leave plus bank holidays
• Cycle to work
• High street discounts

Key Responsibilities of a Customer Service Advisor:

• Ensuring all hire transactions and administrative tasks are completed efficiently, accurately and in line with company policies and procedures
• Striving to convert all viable enquiries into hire business, working closely with the sales team
• Being the first point of contact for customers, ensuring that you respond in a timely and professional manner
• Ensuring customer quotations, both typed and verbal, meet the company's minimum rates policy
• Liaising closely with the stock controllers to ensure appropriate transfer of equipment between depots

Key Skills and Experience of a Customer Service Advisor:

• You should be IT literate
• Knowledge of G42 or other similar hire rental asset management systems is advantageous
• Excellent customer service is required, including an excellent telephone manner
• Good geographical knowledge of the UK is advantageous

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)