Call Handler
Posted a week ago by Dynamite Recruitment
Location: Segensworth / Park Gate
Hours of work: Part time hours from 7.5 hours through to 20 hours per week . the shifts run form 12 midnight through to 7am Monday to Sunday
This is a temporary/ ongoing role, although could lead to a permanent position for the right person
Salary : £ 11.67- 12.38 per hour
Uplifts for bank holidays to £17.85 and Christmas £23.80
Dynamite recruitment is working in partnership with a well-established and hugely successful company who are based in the Segensworth/ Park Gate area
Our clients provide a very specialist service to their customers and are currently seeking temporary Call Handlers to work night shifts .
They can be flexible in what hours you can work providing your free to work between the hours of
Your key duties will include the following :
- Making outbound calls to check on patients
- Supporting vulnerable customers in a time of need
- Advising patients on what to do in the current situation
- Escalating issues where needed
- Liaising with third parties to manage expectations
- Data entry of highly confidential information
- Ensuring all confidential information is accurate and up to date and raising any discrepancies
- Update records accurately and effectively
- Maintaining data protection at all times
- Receive calls and ensure they are sent to the right people.
The ideal candidate Must have / Be
- Good communication skills and experience
- Good customer service skills and experience
- Attention to detail is of a high standard
- Will understand the importance of accuracy
- Be able to prioritise activities is essential.
- Highly organised
- Will be able to support others
- Will be available to start Immediately
- Type:
- Temporary
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- 1212969
- Job ID:
- 221967919
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