Sales Support Consultant

Artane Dublin, Ireland

 Up to €32,000 per annum

J Full-Time

About Us:

We are looking for a motivated and detail-oriented Sales Support Consultant to join our team and assist in driving our sales efforts forward.

Job Summary:

The Sales Support Consultant will play a crucial role in supporting the sales team, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent communication skills, strong organizational abilities, and a customer-focused attitude.

Key Responsibilities:

• Sales Support:
  • Assist the sales team with administrative tasks and customer inquiries.
  • Prepare and process sales orders, ensuring accuracy and timely delivery.
  • Maintain and update customer records in the CRM system.
• Customer Service:
  • Provide exceptional support to customers, addressing their queries and resolving issues promptly.
  • Coordinate with various departments to ensure customer needs are met.
  • Follow up with customers post-purchase to ensure satisfaction.
• Documentation and Reporting:
  • Generate sales reports and analytics for the sales team and management.
  • Assist in preparing sales presentations and proposals.
  • Maintain accurate and organized records of sales activities.
• Product Knowledge:
  • Develop a deep understanding of our product range to effectively assist customers and support the sales team.
  • Stay informed about industry trends and competitors to provide valuable insights.
• Team Collaboration:
  • Work closely with the sales team to achieve overall sales targets and objectives.
  • Participate in team meetings and contribute to sales strategy discussions.
  • Provide administrative support during sales events and promotions.

Qualifications:

• Proven experience in a sales support or administrative role, preferably in a customer-focused environment.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary up to €32,000 per annum.
• Opportunities for career growth and professional development.
• Employee discounts on company products.
• A collaborative and supportive work environment.