Elevation Senior Finance are looking to recruit a Debt Recovery Team Leader for a leading business based in Leeds on a full time, permanent basis, who will be responsible for the management of overdue debt and manage the Debt Recovery function.

The individual will provide management and continual development for the Debt Recovery team, and drive improvements in the department processes, whilst minimising cost.

Alongside a competitive salary of c£45,000 my client is offering a generous benefits package, including: 

• 5% Bonus
• Healthcare Cash Plan
• Pension up to 6% employee & 12% employer contributions

Duties & Responsibilities of the Debt Recovery Team Leader will include:

• Supervise the Debt Recovery teams
• Assisting and liaising with customers and their representatives in order to expedite the claim process and where possible recover the full outstanding or  achieve settlement of outstanding debt
• Approve settlements and write-offs in a timely manner and authorise legal action, write offs and settlements within set delegations
• Manage the full legal process with external solicitors
• Act as main point of contact for external solicitors’ queries in respect of claims
• Improve and regular review of processes within Debt Recovery to ensure efficiency and effectiveness is maximised and implement new procedures where deficiencies are identified to reduce cost to serve
• Monthly 1-2-1’s with all Direct Reports, setting objectives and Mid and End of Year Reviews.
• All tasks relating to Holidays, Sickness, Leave of Absence, Recruitment and Leavers
• Implement KPIs at team and individual level. Ensure KPIs are achieved or communication where unable to do so
• Attend monthly Team Meetings and present to the wider Team so they are aware of the Debt Recovery Team’s processes and initiatives
• To oversee the insolvency process including contacting insolvency practitioners and informing the business of any new insolvencies.

Knowledge and skills required:

• Understanding of the customer lifecycle and interdependencies between Credit Control and interfacing departments
• Highly numerate and awareness of cost recovery
• Microsoft Office proficient
• Ability to manage conflicting priorities
• Awareness of regulatory/industry requirements
• Quality and breadth of experience of credit control
• Preferable previous team leader experience
• Preferable experience in a similar role within the energy sector

If you are interested in hearing more about this position, please apply today or get in touch with Matt Goddard for a confidential chat!