About Us: We are a dynamic and rapidly growing company based in the heart of Manchester, specializing in innovative solutions for our clients. Our team is our greatest asset, and we are committed to fostering a collaborative and high-energy work environment where you can thrive and grow your career.

Job Description: We are seeking an enthusiastic and experienced Tele-sales Team Manager to join our vibrant sales department. In this role, you will lead and inspire a team of telesales representatives, driving performance and achieving sales targets. This is a fantastic opportunity for a motivated individual to take the next step in their career and make a significant impact in a fast-paced, results-driven environment.

Key Responsibilities:

• Lead, manage, and motivate a team of telesales representatives to achieve and exceed sales targets.
• Develop and implement effective sales strategies and processes.
• Monitor team performance, providing regular feedback, coaching, and training.
• Conduct regular team meetings to review performance, share best practices, and address challenges.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Collaborate with other departments to ensure seamless customer experience and satisfaction.
• Handle escalated customer issues and provide resolution.
• Recruit, train, and onboard new team members as needed.

Qualifications:

• Proven experience in a telesales or sales management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire a team to achieve high performance.
• Analytical mindset with the ability to interpret sales data and market trends.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficient in using CRM software and other sales tools.

Benefits:

• Competitive salary of £30,000 - £36,000 with an OTE of £56,000.
• Opportunity to work in a vibrant and dynamic team environment.
• Comprehensive training and professional development opportunities.
• Career progression and growth within a rapidly expanding company.
• Generous holiday allowance and company perks.

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