Job title - Facilities Co-ordinator

Job Purpose

We are seeking someone responsible for the day-to-day management of sub-contractors and helpdesk across the Meteorological account in Exeter. This role requires a calm and professional demeanour, keeping sub-contractors and internal teams honest.

Skillsets

• Experience of working in a fast paced, operational environment.
• Strong relationship management with colleagues, clients and sub-contractors demonstrating excellent communication / influencing skills.
• Robust and assertive attitude towards achieving results.
• Strong organizational abilities ensuring all documentation is stored and auditable.
• Ability to work to own initiative but team orientated, multi-tasking and prioritising workload.
• High customer focus.
• Excellent IT skills, competent across Microsoft Office programs and experience with a CAFM system is desirable.

Contractor management

• Co-ordinating the annual subcontractor maintenance.
• Schedule sub-contractor and AdHoc works.
• Produce contractor packs for all maintenance and call outs.
• Liaising with on-site teams, client and sub-contractors.
• Updating the contractor spreadsheet.
• Managing the supply chain and drive them to attend within the required SLA's.
• Helpdesk
• Provide support to the client via managing the facilities helpdesk, receiving calls and emails in a professional and timely manner, raise reactive jobs for both hard and soft service teams.
• Keep the requester apprised as to the status of the work order until completion.
• Determine the nature and priority of faults based on information provided and distribute accordingly.
• Manage and sign off tasks on the Concept Evolution CAFM system.
• Ensuring Asset information is updated.
• Paper and digital filling.
• Follow up on sub-contractor service reports.

Financial

• Raising purchase orders.
• Assist the Contract Support role with financial and commercial aspects of the contract.
• Providing information for contract review meetings.

Additional

• Creating and updating records such as training matrix.
• Booking meeting rooms.
• Liaising with external security teams for clearance/vetting.
• Contribute to the regular client/team meetings.
• Ensure QHSE documentation is maintained and readily available for auditing purposes, utilising electronic logbooks.
• To obtain a comprehensive understanding of the contract and ensure all work is carried out in accordance with the contract scope.
• Actively identify and implement innovation across the contract to enhance performance and continue to exceed the client's expectations.
• Promote and maintain CBRE work ethics and culture, following the RISE values.
• High level of trust and integrity whilst handling confidential information.
• Obtain full Security Clearance.
• Company benefits scheme.
• 25 days holiday, excluding bank holidays, per annum.

Aditi @ Resourcing Group on (phone number removed)/(url removed)

Resourcing Group is acting as an Employment Agency in relation to this vacancy.