Part-time Receptionist/Administrator | Sutton Coldfield | 23.25 hours per week – Tuesday 8.15am-1pm and Wednesday & Friday 8.15am - 6.30pm. Temp-perm.

Penns Personnel are looking to recruit an experienced Receptionist/Administrator to work within a busy GP surgery based in Sutton Coldfield. The position is for 23.25 hours per week Tues, Wed and Fri.  

This is a busy role whereby the team deal with in excess of 3,500 calls per week.

Duties

• Organise and co-ordinate surgery appointments
• Process hospital referrals, and update medical records.
• Call handling general enquiries to assist the doctors in the provision of accessible, effective and high-quality medical services.
• To provide a courteous, confidential and sympathetic reception service to patients and visitors.
• To ensure that clinical appointments are used as efficiently as practicable.
• To maintain computerised/manual medical records and produce repeat prescriptions.
• Ensuring patients who need urgent consultation are seen as soon as practicable and in accordance with Practice Policy.
• Booking in arrivals for doctors, nurses and other members of the Primary Health Care Team and monitoring the flow of patients into consulting and treatment rooms
• Accepting requests for home visits and ambulance transportation
• Checking consulting rooms at the end of each surgery and ensuring their readiness for next session.

Requirements for the Role

• Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances
• An understanding, acceptance and adherence to the need for strict confidentiality
• Good level of education to GCSE standard or equivalent

Desirable

Use of clinical system software e.g. EMIS Web Previous NHS experience ideally within a GP setting.

Hours: Tues – 8.15-1pm and Wed & Fri - 8.15 am to 6.30pm. Total hrs: 23.25

Hourly Rate: £11.55 per hour.