My client is a family run specialist commercial cleaning company, who operate across the country. They provide a wide range of soft FM services for a broad portfolio of clients including organisations in the healthcare, retail and commercial sectors. They have grown impressively over the last few years and currently have a turnover in excess of £8m. I am currently working in partnership with them to find a Senior Area Supervisor. The right person (who will report into the Area Manager) will be responsible for leading and driving performance across a varied portfolio of commercial cleaning contracts on the Southampton, Bournemouth, Portsmouth areas. The Senior Area Supervisor role will have the following duties:

• To provide cover and support within the region as required.
• Provide cleaning cover for various absenteeism because of holiday, sickness and vacancies.
• Carry out general cleaning duties.
• Work with customer representatives to address any specific requirements or concerns.
• Organise rotas with the support of the Area Manager.
• Support the Area Manager to Manage equipment, materials and stock levels.
• Complete training with new and existing employees using BICSc principles.
• To carry out structured site visits that ensure specifications are met and customer expectations are positively managed.
• Responsible for completing monthly audits.
• Control of materials and equipment, including repairs, stock control and ordering within an assigned monthly budget.
• Completing and using Company administration procedures.

Staff and HR

• Line Management responsibilities for Supervisors and operative teams.
• To ensure on-site teams understand their roles, responsibilities and what is expected of them.
• Assisting and overseeing performance management.
• Assisting with HR practices, such as wellbeing meetings and managing staff welfare.
• Ensuring that employees have been trained to standards and identify training needs to support career development.
• Responsible for guiding Site Managers / supervisors to maximise both contract KPIs and their team’s personal performances. Also involved in setting standards, monitoring performance and managing budgets.
• Team Building and promoting a harmonious working environment.
• To support recruitment procedures efficiently.
• To manage a Time and Attendance system.

Health and Safety

• Ensure that employees are adhering to the company’s H&S policies.
• Work closely with the HSE manager to ensure site documentation is compliant.
• Comply with current Health and Safety Legislation.
• Report H&S concerns through the appropriate channels within a timely manner.
• Being a Health and Safety ambassador and to take a proactive approach to Health and Safety Management, promote good practices and methods of work.
• Deliver safe working practices with a region.

Finance

• Responsible for completing weekly timesheets
• Manage weekly Payroll report.

General

For this role candidates will ideally have 5 years’ experience within the commercial cleaning sector, be proficient in Microsoft Office. Have experience of delivering business strategy and ensuring the efficiency of services. Ideally the successful candidate will hold relevant IOSH, H&S and BICSc qualification. A full UK manual driving license is required.

To allow the role holder to undertake the role a company car plus fuel card, phone, and laptop are provided

Salary circa £30k-£35k, 20 days holiday (plus bank holidays) access to employee assistance programme- 24/7 wellbeing support and Nest pension, with 3% employer contribution

Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.