Voice Support Engineer
Posted 10/07/2024 by MS Talent Ltd
Voice Support Engineer - SIP & VoIP - Work with enterprise customers! Training in M365, SBCs & Microsoft Teams!
Work from home - into an office 1 day per week.
Voice Support Engineer (SIP & VoIP) An award-winning Microsoft Partner is looking for a Voice Support Engineer (VOIP & SIP ) to join their growing team and work on leading-edge Voice and Microsoft support calls.
As a Voice Support Engineer (VOIP, SIP ) you will have previous support experience with the following:
As a Voice Support Engineer (SIP & VoIP) you will be based from home in the UK working with external customers of up to 10,000 seats+ to support Voice-related solutions including SIP, SBCs and Microsoft Teams / Zoom / Cisco. You will be joining a team of support Engineers as a L3 Support Engineer, and will be acting as a point of escalation for L1 & L2. This will involve dealing with external customers, so excellent communication skills are important to the role. There is a shift patter of 08:00-16:30 / 09:00 -17:30, and you will be on call 1 week in 6 (£100 p/d on call allowance + O/T)
There is tons of flexibility to this role, and we are looking for people who are keen to learn a huge amount.
Voice Support Engineer: Interested? Apply Now!
Keywords: Voice Support Engineer (VOIP, SIP)
Work from home - into an office 1 day per week.
Voice Support Engineer (SIP & VoIP) An award-winning Microsoft Partner is looking for a Voice Support Engineer (VOIP & SIP ) to join their growing team and work on leading-edge Voice and Microsoft support calls.
As a Voice Support Engineer (VOIP, SIP ) you will have previous support experience with the following:
- SIP - call flows, headers etc
- VOIP technology such as Teams / Zoom / Cisco
- Broader infrastructure skills around DNS and M365 ideally
As a Voice Support Engineer (SIP & VoIP) you will be based from home in the UK working with external customers of up to 10,000 seats+ to support Voice-related solutions including SIP, SBCs and Microsoft Teams / Zoom / Cisco. You will be joining a team of support Engineers as a L3 Support Engineer, and will be acting as a point of escalation for L1 & L2. This will involve dealing with external customers, so excellent communication skills are important to the role. There is a shift patter of 08:00-16:30 / 09:00 -17:30, and you will be on call 1 week in 6 (£100 p/d on call allowance + O/T)
There is tons of flexibility to this role, and we are looking for people who are keen to learn a huge amount.
Voice Support Engineer: Interested? Apply Now!
Keywords: Voice Support Engineer (VOIP, SIP)
- Type:
- Permanent
- Start Date:
- 09/07/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- WR_Voice_Support
- Job ID:
- 221978392
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