Hubs Mobility Services Lead
Posted 10/07/2024 by Queen Elizabeth's Foundation
Hubs Mobility Services Lead
Reference number: RN212
12 months Fixed Term Contract
£26,780pa
Southampton (also covering Dorset, Berkshire, Hampshire, Isle of Wight and West Sussex)
JOB PURPOSE
- As a Hubs Mobility Services Lead you will lead and co-ordinate the activities of the regional Hubs Mobility Service ensuring clear advice, and personalised support is given to people enabling them to access transport solutions.
- You will be responsible for certain QEF projects at a local level -including involvement in training design and delivery.
- You will collaborate with other mobility centres (via the Driving Mobility network) in sharing ideas, developments, and cross centre knowledge around the Hubs offering.
- You will ensure Quality and Assurance through monitoring accreditation standards, reviewing processes and managing complaints in line with Data Protection Legislation.
HUBS MOBILITY SERVICES LEAD RESPONSIBILITIES (OUTLINE)
- To provide leadership on QEF’s Hubs Mobility Service, an information and guidance service aimed at providing alternative transport options to those no longer driving, retiring from driving, or unable to drive.
- To give accurate information and advice relevant to an individual’s mobility needs and personal transport solutions goals.
- Use professional judgement to identify potential risk when advising clients and liaise with the wider health and social team regarding safeguarding issues.
- When appropriate, signpost clients identified at risk of isolation or loneliness to support services and health related services within their community.
- To network and engage with relevant statutory, voluntary, and healthcare services including social prescribers to raise awareness of the Hubs Mobility Service as well as QEF services. This is a referral pathway that can help widen reach.
- To continually develop and ensure up to date research on accessible transport solutions and community services in agreed areas of Dorset, Berkshire, Hampshire, Isle of Wight and West Sussex.
- To complete monthly reporting data for QEF and quarterly reporting data for the Department for Transport (via Driving Mobility) detailing service success, challenges and identifying gaps observed.
The role is office based with some travelling.
ABOUT YOU
- Must have held a client-facing role within the health and social care, disability, local authority, public or charity sector and/or experience of collaborative working/partnership within these sectors
- Excellent communication skills – both written and verbally.
- Awareness of the health and socio -economic challenges individuals are facing and what support infrastructure is in place to assist people. E.g awareness of needs assessments via local authorities, memory clinics, social prescribers etc.
- Ability to travel around the areas of Dorset, Berkshire, Hampshire, Isle of Wight and West Sussex – work is a mixture of office and community based. (own a car and be able to drive)
- High degree of initiative, and ability to prioritise and meet deadlines
- Is committed to the provision of a high quality, client focussed service
- Friendly and helpful; Compassionate and empathetic; Sensitive and diplomatic
BEING PART OF QEF MEANS
- Actively participating in learning, development and feedback opportunities.
- Promoting QEF’s Equal Opportunities policy.
- Being an active team player.
- Being an ambassador of QEF’s Values and Behaviours.
BENEFITS
- 25 days annual leave plus bank holidays increasing with service
- Flexible working
- Pension (higher employer contribution)
- Life Assurance (4 times the annual salary)
- Westfield Healthcare Cash back scheme and shopping discounts (free to employees)
To apply please visit our website via the link and apply online.
Wednesday July 31, 2024
DISABILITY CONFIDENT EMPLOYER
- QEF is proud to be an equal opportunities employer
- We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job
- Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage.
VALUES AND BEHAVIOURS
Everyone Matters, Everyone makes a Difference, Everyone Works Together
- Type:
- Contract, Temporary
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- RN212
- Job ID:
- 221979234
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