Customer Service Representative

c.£25,300

Mid Kent (Ad hoc hybrid working available after successful probation)

Monday – Friday: 9am – 5pm

My client, a successful Financial Services company, is looking for a Customer Service Representative to join their team! You will be dealing with a high volume of calls each day as well as assisting customers by email.

Duties include:

• Being the first point of contact for the bank’s customers, assisting with all enquiries.
• Speaking with customers via phone and email.
• Dealing with complaints.
• Building strong relationships with new and existing customers, providing a high level of customer service.
• Administering bank accounts.
• General administrative duties.

To be considered for this role, you should have/be:

• Previous customer service experience.
• Experience working within financial services will be a significant advantage.
• Excellent customer service skills.
• Comfortable speaking to customers on the telephone.
• Strong administrative skills and proficient using IT including Microsoft Office packages.
• A good communicator, both written and verbal.

My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office with a real family feel.

If you would like to be considered for the role, please submit your CV today! Please note: interviews will be held week commencing 29th July so you must be available during this week.

This role is being handled by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment.

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